REFUND POLICY

We stand behind the quality of our AI roasts. If something goes wrong technically, we'll make it right. This policy explains when refunds are available.

Used credits: Once a roast has been generated, that credit is consumed and non-refundable.

Unused credits: If you have unused pack roasts and have not used any, contact us within 7 days of purchase for a full refund.

Technical failure: If a roast fails to generate due to a technical error on our end, the credit will be restored to your account or a refund issued at our discretion.

Cancellation: You may cancel your subscription at any time. You will retain access to your remaining roasts until the end of the current billing period. No partial-month refunds are issued.

First-month refund: If you subscribe and do not use any roasts, you may request a full refund within 48 hours of your first payment.

If you believe you were charged incorrectly, contact us within 30 days at billing@roastmyidea.com with your transaction reference. We will investigate and respond within 5 business days.

Email billing@roastmyidea.com with:

• Your registered email address
• The Ozow transaction reference
• The reason for the refund request

Approved refunds are processed within 7–10 business days back to your original payment method.

No refunds will be issued for: dissatisfaction with AI-generated content quality (our AI is subjective by nature); change of mind after credits are used; or accounts terminated due to violations of our Terms and Conditions.